Returns & Refunds Policy

Eligibility: Items must be returned within 30 days of receipt, unused, and in their original packaging.

Non-Returnable Items: Certain items like perishable goods, personal care products, or clearance items may not be eligible for return.

Refunds: Refunds are processed within 7-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

Exchanges: If you wish to exchange an item, please contact customer support to arrange it.

Return Shipping: Customers are responsible for return shipping costs unless the product was defective or incorrect.

How to Start a Return: Contact us at support@eshopimart.com with your order number and reason for return to receive instructions.